Your 7 yr old can sleep on the floor

After discussing the issues with Lance(manager) we settled on a plan to retreat the apartment on 6/26/15 on the condition that Prime pay for a hotel room for us and our cats. Giving us the ability to keep our son out of the apartment for an extended time while they treated with a different product. Our son was still have hives appear even though we were treating him with benadryl and the individual areas with hydrocortizone cream.

Friday came and when we went to check into our hotel they booked us 3 a room with ONE bed. Not only was our son suffering from horrible itching and uncomfortable hives all over(his torso, legs, arms) he was now expected to what..sleep on the floor?

We called Prime told them we couldn't be out of the house and they couldn't get another room because of a large event going on in the city that day.

Our son continued to have reactions all weekend long. We headed back to the doctor that Monday(6/29/15) and he was given another medication to attempt to control the hives. His doctor informed us that with children the hives can last for weeks after the initial exposure even without continued exposure. Again we took our son home hoping that he would find relief.

Prime hired a cleaning company to come in and supposedly clean up our apartment. They did clean our kitchen and bathroom. But all they did in my Son's room(which was our main concern) and in the other areas was vacuum our wood floors. They claimed they wiped down the baseboards.

We were contacted next by Paul the Owner of Prime Pest Control. He stated several times that if we wanted to move forward we needed to take down our negative reviews. Something I would have gladly done AFTER the remedied the situation. He then insinuated that I was lying about the cause of my son's reaction stating..."Whatever his allergies may be".  I called him out on it and he seemed to calm down and said he would be over in the morning to meet with us.

Still our son continued to suffer from more and more hives. We switched to Calamine lotion hoping to get better relief from the itching.

More then a week after his exposure. Hives with Calamine lotion to ease the itching.